Discover the benefits of Helix Internet

Discover the benefits of Helix Internet

The advanced fibre Internet technology offers an unlimited, ultra-fast, and secure connection to all your connected devices and objects.

The power of Helix Internet

Take advantage of an ultra-fast, fibre-powered1 Internet connection with high-performance Wi-Fi that is continually optimized to ensure a consistent, quality signal at all times, for all your devices throughout your home, along with unlimited data. With the Helix Fi app, easily manage your network, users, and connected devices, and enjoy the most secure Wi-Fi with Advanced Security options right on your phone, whether you’re at home or away.

The best cutting-edge technologies brought together

Famille Salon Enfant

A high-performance smart Wi-Fi

Wi-Fi 6, the best Wi-Fi technology in Québec,2 automatically adjusts to the number of people and devices connected, as well as your usage. It provides a faster, more efficient Internet connection for more devices at the same time, while using less power. Using the Internet without constraints is possible!

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Box Helix Blanc Fond Noir

Small yet powerful equipment

No matter what type of house you live in, you only need one Helix Fi gateway to take advantage of the full power of Helix Internet. Its sleek and discreet design allows you to place it in the best location, and installation is quick and easy. The Wi-Fi pods extend the coverage of your Wi-Fi network when necessary, for example in a very large house.

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Interested in high-performance unlimited Internet?

Choose the unlimited download speed that suits your Internet needs and budget: up to 30, 60, 100, or 400 Mbps.

Cellulaire Main Helix FI

Internet control from anywhere, at your fingertips

The Helix Fi app centralizes the complete management of your Internet network to allow you to:

  • Check the connection’s status for each device, monitor your network activity in real time, and enjoy the most secure Wi-Fi by being protected against detected threats with Advanced Security options
  • Create profiles and enable Parental Control to limit your children’s access to inappropriate sites, schedule beneficial screen breaks, and establish good habits
  • Get notified when a new person connects to your network and easily modify the access and restrictions of certain users or devices, even when you’re away

DISCOVER THE HELIX FI APP

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Helix Internet turns your house into a smart home

Easily control your connected devices from your cellphone using the Helix Fi app, whether you’re at home or away. Save energy and ensure the comfort and security of your home with ease by adjusting lighting, temperature, and locks remotely via a single app.

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Internet speeds for every need

30 Mbit/s EN

All the power of Helix to:

  • Use the Internet for recreational activities
  • Send and receive files via email
  • Stream music and videos
60 Mbit/s EN

All the power of Helix 30 Internet and even more to:

  • Download large files
  • Stream music and HD videos on multiple devices
  • Work online and participate in video conferences
100 Mbit/s EN

All the power of Helix 60 Internet and even more to:

  • Download and share large files quickly
  • Watch 4K movies and series online on multiple screens
  • Have multiple people working collaboratively online and participating in video conferences
400 Mbit/s EN

All the power of Helix 100 Internet and even more to:

  • Connect several devices simultaneously for all work and entertainment activities
  • Stream audio and video content and download simultaneously
  • Perform multiple bandwidth-intensive activities such as online multiplayer video games

Helix Internet also powers TV

There are two ways to add a ton of entertainment to Helix Internet:

Couple Salon TV Telecommande

                                                   

The Helix TV service, with its latest generation IPTV technology, brings together in one place your TV channels and all your content from different popular platforms and apps, to watch however you like, on several screens simultaneously, at home and anywhere else.

OUR HELIX TV OFFERS

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The Helix TV App service without a terminal allows you to enjoy a host of live channels and On Demand content on all your mobile devices, wherever you are, and download your content for offline viewing. You can also stream it to any screen, even your TV.

OUR HELIX TV APP OFFERS

Frequently asked questions about Helix Internet

  • High-performance Wi-Fi gateway
  • Wi-Fi 6
  • Unlimited access
  • Secure connection
  • Helix Fi management app
  • Advanced Security

No. The Helix Fi gateway is an all-in-one product that combines the features of a modem and router. It delivers optimized, stable and powerful Wi-Fi to all connected devices.

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You can use your own Wi-Fi router with the Helix Fi gateway. However, you won’t be able to access certain network management features accessible through the Helix Fi app.

No. You can get Helix Internet service and the ultra-smart and powerful Wi-Fi that comes with it without signing up for Helix TV service.

Discover all available Helix Internet plans.

The Helix Fi app, free and included in all Helix plans, helps you manage your home Wi-Fi network and your connected home. You can set up your Wi-Fi in minutes, get the password for your wireless network, see who’s online, detect threats with Advanced Security, troubleshoot problems and manage family members’ network use with features like Pause Device and Parental Control.

Discover the Helix Fi app

Why choose Videotron?

Turnkey services that meet all your telecommunication needs

State-of-the-art products and services tailored to your needs

By your side 24/7 to ensure your peace of mind

Québec’s most-admired telecommunications company

Conditions

Helix technology is available or exclusively available in some regions.

1 The Helix Internet network combines the best cutting-edge technologies: fibre optics, coaxial and Wi-Fi.

2 Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.