All the perks of our ultrafast and high-performance Internet services
Unlimited Internet access
Thanks to unlimited downloads included with your plan and the continuous optimization of your connection, enjoy an ultrafast, high-performance Internet access no matter how many users and devices are connected.
The best Wi-Fi technology in Québec1
The Wi-Fi 6 technology provides a faster and more powerful Internet connection, for more devices connected simultaneously and reduced energy consumption.
Simplified Internet management
With centralized control on your smartphone, quickly and easily manage your entire Wi-Fi network and connected devices and objects while promoting sound Internet usage.
Extended Wi-Fi coverage
Take advantage of enhanced performance and greater range to stay connected anywhere in your home, in the most remote areas and all the way outside, with the unrivalled quality of our Internet connection.
High-performance equipment
The Helix Fi gateway, powered by our fibre Internet, provides the best performance and makes it easy to wirelessly connect all your devices and smart equipment to the network.
Connected smart home
Simplify your daily life by pairing home automation equipment with your Internet network. Turn your house into a smart home that provides comfort, safety, and energy savings.
Current high-speed Internet offer
AN EXCELLENT GAME PLAN.
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UNLIMITED 60 INTERNET: $60/MONTH*
- The most secure Wi-Fi, with unlimited downloads
- Ultrafast and more powerful Wi-Fi 61 for your devices
- A strong signal throughout your home and beyond
- Quick and easy self-installation of your equipment, with 24/7 technical support
Customized Internet and TV plans
Select the Internet speed that meets your needs and add the Helix TV or Helix TV App plan that suits your taste and get the perfect plan for you.
Why choose Helix Internet?
With Helix Internet, you get a combination of the best cutting-edge technologies: the Helix Fi gateway—both a modem and router—runs on our fibre Internet and provides you with an unlimited, high-performance Wi-Fi 6 connection that makes it easy to connect all your wireless devices to your home network and use them simultaneously.
Unlimited Internet and online gaming
Enjoy download speeds of up to 400 Mbps and fast and smooth play on a reliable and powerful Wi-Fi network, even when multiple devices are connected at the same time.
Internet speeds for every need
All the power of Helix to:
- Download large files
- Stream music and HD videos on multiple devices
- Work online and participate in video conferences
All the power of Helix 60 Internet and even more to:
- Download and share large files quickly
- Watch 4K movies and series online on multiple screens
- Have multiple people working collaboratively online and participating in video conferences
All the power of Helix 100 Internet and even more to:
- Connect several devices simultaneously for all work and entertainment activities
- Stream audio and video content and download simultaneously
- Perform multiple bandwidth-intensive activities such as online multiplayer video games
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Frequently asked questions about the Videotron Residential Internet service
We offer you the speed test by Ookla, which is simple and free, to determine your Internet access performance by measuring the speed at which data is sent and received.
Instead of using a cable Internet modem, Helix works with the Helix Fi gateway—both a router and a modem—running on our fibre Internet that offers an unlimited connection of unmatched performance to allow you to easily connect all your wireless devices to your home network.
The Helix Fi application, free and included with any Helix plan, helps you manage your home Wi-Fi network and your connected home. You can set up your Wi-Fi in minutes, get the password for your wireless network, see who’s online, detect threats with Advanced Security, troubleshoot problems and manage family members’ network use with features like Pause and Parental Control.
Yes. Advanced Security, enabled on the Helix Fi application, provides protection against malicious sites and helps prevent phishing by monitoring the activity of your devices in real time and sending you notifications of suspicious activity. Its dashboard enables you to quickly view the situation and manage threats from the Helix Fi app.
If you are a Helix Internet subscriber, you can purchase the compatible smart equipment of your choice and pool it on your network by linking it to the Helix Fi app for centralized, simplified management of your smart home.
Yes. The Helix Fi gateway is installed in a few quick and simple steps. Depending on the situation, you can install it yourself at your own pace or ask for one of our technicians to install it. This way, you can get the most out of your unlimited Internet without any delays.
Even more privileges
As a Videotron customer, take advantage of great offers and discounts on subscriptions, activities, and mobile accessories.
Conditions
Helix technology is available or exclusively available in some regions.
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
* The amount of the monthly discount varies depending on the plan and the combination chosen. Displayed rates include the purchase of a Helix Fi gateway. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional devices and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Rates subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions and rates may vary by region and are subject to change without prior notice.
1 Latest generation wireless standard (802.11ax), subject to connection to the Helix Fi gateway 2.