All the perks of our ultrafast and high-performance unlimited Internet
Unlimited Helix Internet plans
Thanks to unlimited downloads, included with your Helix Internet plan, and the continuous optimization of your connection, enjoy an ultrafast, high-performance Internet access no matter how many users and devices are connected.
The best Wi-Fi technology in Québec1
Helix Internet’s Wi-Fi 6 technology provides a faster and more powerful Internet connection, for more devices connected simultaneously and reduced energy consumption.
Simplified Internet management with the Helix Fi app
Thanks to centralized control on your smartphone, you can easily manage your entire Wi-Fi network, users, and connected devices, take advantage of Advanced Security features, and promote sound Internet usage with Parental Control options.
You voted Videotron #1 for the clarity and simplicity of information provided.2 Obviously, we get you.
Extended Wi-Fi coverage
Take advantage of enhanced performance and greater range to stay connected anywhere in your home, in the most remote areas and all the way outside, with the unrivalled quality of our Internet connection.
High-performance equipment
One Helix Fi gateway is all you need to take advantage of the full power of Helix Internet: a connection with unparalleled performance to easily connect all your wireless devices and smart equipment to the network.
Connected smart home
Easily control your connected devices from your cellphone using the Helix Fi app. Save energy and ensure the comfort and security of your home with ease by adjusting lighting, temperature, and locks remotely.
Current high-speed Internet offer
AN ELECTRIFYING INTERNET OFFER
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UNLIMITED 400 INTERNET: $70/MONTH*
- The most secure Wi-Fi, with unlimited downloads
- Ultrafast and more powerful Wi-Fi 61 for your devices
- A strong signal throughout your home and beyond
- Quick and easy self-installation of your equipment, with 24/7 technical support
Customized Internet and TV plans
Select the Internet speed that meets your needs and add the Helix TV or Helix TV App plan that suits your taste and get the perfect plan for you.
Internet speeds for every need
All the power of Helix to:
- Use the Internet for recreational activities
- Send and receive files via email
- Stream music and videos
All the power of Helix 30 Internet and even more to:
- Download large files
- Stream music and HD videos on multiple devices
- Work online and participate in video conferences
All the power of Helix 60 Internet and even more to:
- Download and share large files quickly
- Watch 4K movies and series online on multiple screens
- Have multiple people working collaboratively online and participating in video conferences
All the power of Helix 100 Internet and even more to:
- Connect several devices simultaneously for all work and entertainment activities
- Stream audio and video content and download simultaneously
- Perform multiple bandwidth-intensive activities such as online multiplayer video games
Helix Internet also powers your entertainment
Helix TV
The Helix TV service, with its latest generation IPTV technology, brings together in one place your TV channels and all your content from different popular platforms and apps, allowing you to watch however you like, on several screens simultaneously, at home or anywhere else.
Helix TV App
The Helix TV App service without terminal allows you to enjoy a host of live channels and On Demand content on all your mobile devices, wherever you are, and download your content for offline viewing. You can also stream it to any screen, even your TV.
Online gaming
With Helix Internet, you enjoy an unlimited connection with download speeds of up to 400 Mbps, and fast and smooth play on a reliable and ultrafast Wi-Fi network. Play unhindered and stay ahead of the game, even when multiple devices are connected at the same time.
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Frequently asked questions about the Videotron Residential Internet service
We offer you the speed test by Ookla, which is simple and free, to determine your Internet access performance by measuring the speed at which data is sent and received.
Instead of using a cable Internet modem, Helix works with the Helix Fi gateway—both a router and a modem—running on our fibre Internet that offers an unlimited connection of unmatched performance to allow you to easily connect all your wireless devices to your home network.
- High-performance Wi-Fi gateway
- Wi-Fi 6
- Unlimited access
- Secure connection
- Helix Fi management app
- Advanced Security
Yes. Advanced Security, enabled on the Helix Fi application, provides protection against malicious sites and helps prevent phishing by monitoring the activity of your devices in real time and sending you notifications of suspicious activity. Its dashboard enables you to quickly view the situation and manage threats from the Helix Fi app.
If you are a Helix Internet subscriber, you can purchase the compatible smart equipment of your choice and pool it on your network by linking it to the Helix Fi app for centralized, simplified management of your smart home.
Yes. The Helix Fi gateway is installed in a few quick and simple steps. Depending on the situation, you can install it yourself at your own pace or ask for one of our technicians to install it. This way, you can get the most out of your unlimited Internet without any delays.
No. The Helix Fi gateway is an all-in-one product that combines the features of a modem and router. It delivers optimized, stable, and powerful Wi-Fi to all connected devices.
However, you can use your own Wi-Fi router with the Helix Fi gateway, but you won’t be able to access certain network management features accessible through the Helix Fi app.
Conditions
Helix technology is available or exclusively available in some regions.
The Helix Internet network combines the best cutting-edge technologies: fibre optics, coaxial, and Wi-Fi.
1 Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
2According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.
* The amount of the monthly discount varies depending on the plan and the combination chosen. Displayed rates include the purchase of a Helix Fi gateway. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional devices and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Rates subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions, and rates may vary by region and are subject to change without prior notice.