Mobile phone trade-in program

Phone trade-in program

Mobile phone trade-in program


Get up to $500 when you trade in your old phone.[ln]

Need a new phone?

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What you need to know to trade in your cell phone

  • You can exchange only one phone at a time
  • Your phone must include the battery and its cover
  • You must exchange your phone in store
  • You must combine your trade-in with a 24-month subscription or renewal to a Videotron Mobile plan
  • Depending on its condition, your old phone will either be refurbished, resold or recycled

Four steps to get ready for trade-in

Back up your data

Be sure to make a backup of all your personal information.
View our pro tips

Reset your phone

Follow the procedures for deleting the contents of your phone.

Visit a store

Bring in your phone so that one of our representatives can assess its value.

Purchase your new phone

Sign up for a Videotron Mobile plan and earn up to $500 in credit.

Videotron’s best Mobile plans

Determine the value of your phone

How we determine the value of your phone

  • What model is the device?
  • Are the buttons and touch screen working?
  • Are there any cracks on the screen or case?
  • Can we identify damage from liquids?
  • Are the battery and cover in good condition?
We recycle

Give your old phone a second chance

Depending on its condition, your cell phone will either be refurbished, resold or recycled. When you recycle, you’re doing your part for future generations.

Find out how you can help:

Take advantage of our mobile phone trade-in program