Get help by choosing a category Moving Account and billing Internet Television Mobility mobilite icon Home Phone Applications Installation Log in to manage your services online Image My Account View and manage your Helix billing and services. Log in My Account support Image Customer Centre Track your usage, view and manage your billing and non-Helix services. Log in Customer Centre support Discover some useful options Helix Parental Control Enable Parental Control on your Wi-Fi network and TV to ensure safe and appropriate entertainment for younger children. How to enable Helix Fi Parental Control How to enable Helix TV Parental Control Accessibility Find out what accessibility options are available to you if you have physical or cognitive impairments, or hearing, vision, or speech impairments. How to manage accessibility options Are you a Videotron Business customer? Consult the Business Support specialized for businesses and find help and solutions adapted to your needs and issues. ACCESS BUSINESS SUPPORT Have more questions? Ask the Community Any specific questions? Ask it on our forum and see how experts or other users have solved a similar problem. Contact us From your computer or mobile device, enjoy fast, real-time service! Find a store Come and see us in one of our 130 stores and enjoy a unique and safe customer experience.