Thank you, loyal customers!
According to you, Videotron is the telecommunications company that offers the best quality of customer service in Québec.1 Our entire team feels privileged to have maintained this bond of trust with you for so many years, and that is why we continue to place you at the heart of our decisions. You inspire us to constantly surpass ourselves in order to offer you the best customer experience and high-performance technologies that meet your needs.
#1 Overall satisfaction in terms of sales interaction2
#1 Recommendation of appropriate products or services to meet needs2
#1 Clarity and simplicity of information provided2
The perks of being a Videotron customer
Enjoy the most secure Wi-Fi with the Helix Fi* app’s Advanced Security and Parental Control features. Protect your family members, devices, and data from inappropriate or malicious sites, targeted attacks, and intrusion attempts.
Lifetime multiproduct discount
Combine your selected Mobile plans with an Internet plan to enjoy the most generous multiproduct discount on the market**. The family multiline discount combined with the Mobile and Internet multiproduct discount can save you up to $100 per month for life.
The perks of being a Videotron customer
POWERFUL, ULTRAVAST NETWORK
Our LTE network coverage keeps you connected on your mobile device from coast to coast. Our high-performance fibre Internet network ensures optimal connection on all your devices.
5G DEPLOYED ACROSS THE NETWORK
Currently available in selected urban areas of Québec, 5G technology is being deployed on Videotron’s network to bring you its main benefits: higher transmission speeds, increased connectivity, and reduced latency.
Choose the mobile device that meets all your needs and take advantage of the Videotron Simplified Payment option. Download the Helix Fi app to manage and protect your devices and home automation equipment in your smart home.
With IPTV technology, all your TV content and popular apps, like Netflix, Prime Video, YouTube, Club illico, and Vrai,*** are gathered in one place. You can watch them whenever you want, wherever you are, on all your screens.
Content just for you—anywhere, anytime
- Ultrareliable network
- Large selection of devices
- Simplified Payment option
- Largest LTE network in Canada
- Progressive rollout of 5G
- All-Inclusive Mobile plans
- Multiline discount
The best technology to stay connected
Club illico offers you thousands of original and exclusive French-language productions, movies, series, youth programs, and documentaries, to watch at will with your TV plan, via the Club illico app, or with Club illico mobile, included in our All-Inclusive Mobile plans.
QUB musique offers you more than 70 million songs from Canadian and international artists, and more than 2,700 exclusive, commercial-free playlists. Thanks to the exclusive rate reserved for Videotron Mobility customers, you can enjoy it on your mobile device, as well as on Helix TV or on the Web.
Vrai, a new platform of non-scripted French-language content, is filled with original Québec productions featuring your favourite stars, as well as catchy and captivating major international hits. Dive into a world without filters on Helix TV or via the QUB app.
Videotron gets involved to offer you more
Videotron is proud to partner with Québec events in a variety of fields in order to contribute to their influence and reach, and to present you exclusive offers.
We are here to help you
1According to a Léger survey conducted from August 11 to 18, 2022.
2According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.
* Helix technology is available, or exclusively available, in some regions. Latest generation wireless standard (802.11ax), subject to connection to the Helix Fi 2 gateway. The Helix Fi app, included in all Helix plans, makes it easy for customers to manage their devices’ and family members’ network connection. Advanced Security options allow customers to enhance the protection of their network and their connected home.
** This limited-time offer applies to Videotron Residential customers who subscribe and maintain their subscription to an eligible Mobile plan and Internet service. The offer entails a monthly discount of $10 per Line on subscription to a Mobile plan with a minimum monthly service rate of $50, and a $5 discount per account for customers who subscribe to an All-Inclusive Mobile plan. It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply. One-time $45 Mobile activation fees apply.
*** A membership is required to use Club illico, Netflix, Prime Video and Vrai apps.