Why choose Videotron

Québec-based Videotron offers you a wide range of communication and entertainment solutions, as well as outstanding service.

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Thank you, loyal customers!

According to you, Videotron is the telecommunications company that offers the best quality of customer service in Québec.1 Our entire team feels privileged to have maintained this bond of trust with you for so many years, and that is why we continue to place you at the heart of our decisions. You inspire us to constantly surpass ourselves in order to offer you the best customer experience and high-performance technologies that meet your needs.

#1 Overall satisfaction in terms of sales interaction2
#1 Recommendation of appropriate products or services to meet needs2
#1 Clarity and simplicity of information provided2

The perks of being a Videotron customer

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Ultrapowerful Wi-Fi 6

With the Helix Fi gateway, you benefit from Wi-Fi 6, the best Wi-Fi technology in Québec,* which allows you to enjoy faster connection speeds and a greater range, with the possibility of connecting even more devices simultaneously.

Browse our Internet plans

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Advanced Security

Enjoy the most secure Wi-Fi with the Helix Fi* app’s Advanced Security and Parental Control features. Protect your family members, devices, and data from inappropriate or malicious sites, targeted attacks, and intrusion attempts.

Discover the Helix Fi app

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Lifetime multiproduct discount

Combine your selected Mobile plans with an Internet plan to enjoy the most generous multiproduct discount on the market**. The family multiline discount combined with the Mobile and Internet multiproduct discount can save you up to $100 per month for life.

Discover our multiproduct discount

The perks of being a Videotron customer

Content just for you—anywhere, anytime

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Mobility service

  • Ultrareliable network
  • Large selection of devices
  • Simplified Payment option
  • Largest LTE network in Canada
  • Progressive rollout of 5G
  • All-Inclusive Mobile plans
  • Multiline discount

Shop for your Mobile plan

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Helix services

  • Plans that fit your needs
  • Best Wi-Fi technology
  • Unlimited Internet
  • Wide choice of channels
  • Voice command
  • Self-installation
  • Home automation

Create your Helix custom plan

What’s Helix?

The best technology to stay connected

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Club illico

Club illico offers you thousands of original and exclusive French-language productions, movies, series, youth programs, and documentaries, to watch at will with your TV plan, via the Club illico app, or with Club illico mobile, included in our All-Inclusive Mobile plans.

Discover Club illico

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QUB musique

QUB musique offers you more than 70 million songs from Canadian and international artists, and more than 2,700 exclusive, commercial-free playlists. Thanks to the exclusive rate reserved for Videotron Mobility customers, you can enjoy it on your mobile device, as well as on Helix TV or on the Web.

Discover QUB Musique

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Vrai

Vrai, a new platform of non-scripted French-language content, is filled with original Québec productions featuring your favourite stars, as well as catchy and captivating major international hits. Dive into a world without filters on Helix TV or via the QUB app.

Discover Vrai

Videotron gets involved to offer you more

Videotron is proud to partner with Québec events in a variety of fields in order to contribute to their influence and reach, and to present you exclusive offers.

Conditions

1According to a Léger survey conducted from August 11 to 18, 2022.

2According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.

* Helix technology is available, or exclusively available, in some regions. Latest generation wireless standard (802.11ax), subject to connection to the Helix Fi 2 gateway. The Helix Fi app, included in all Helix plans, makes it easy for customers to manage their devices’ and family members’ network connection. Advanced Security options allow customers to enhance the protection of their network and their connected home.

** This limited-time offer applies to Videotron Residential customers who subscribe and maintain their subscription to an eligible Mobile plan and Internet service. The offer entails a monthly discount of $10 per Line on subscription to a Mobile plan with a minimum monthly service rate of $50, and a $5 discount per account for customers who subscribe to an All-Inclusive Mobile plan. It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply. One-time $45 Mobile activation fees apply.

*** A membership is required to use Club illico, Netflix, Prime Video and Vrai apps.